Technical Support

Have a technical issue that you need support on?
  • Our technical and support team can be contacted via telephone or email.
  • Support requests are monitored during office hours from 08h30 to 17h00 (UK time) Monday to Friday (Excluding Jersey Bank Holidays).
  • Customers are encouraged to log support tickets through the Merchant Control Panel to handle your request more efficiently.
  • If your request is urgent and outside of our normal working hours, please email support immediately to log a request and call our emergency number below.

Emergency Support

+44 (0)1534 884004

Tech Support

Clover Terminal Support

+44 (0)3712 001436

Ingenico Terminal Support

+44 (0)8448 547666

Optomany Terminal Support

+44 (0)2081 028000

CityPay Technical Support

+44 (0)1534 884004